If we ask you to provide certain information by which you can be identified when using our website, it will only be used in accordance with this privacy statement.
Kooky & Green may change this policy from time to time by updating this page. This policy was last updated on 25th May 2018.
The Kooky & Green website uses SSL (secure socket layers) protection system, which is the industry standard. The website is also PCI DSS (payment card industry data security standard) compliant.
What information do we collect?
If you have entered a competition we hold your name, address and email address.
When an order is placed on our website, we need to collect specific information to fulfil it. The information we hold will consist of but not be limited to the following: name, address, email address and telephone number, marketing preferences and products purchased. A contact telephone number and email address allow us to contact you regarding your order. This information is required to process and notify you of acceptance of your order. Credit card details are encrypted after entry and are not stored on our systems. We do not collect any sensitive data such as religion, race, biometrics or health data.
We recognise that data we hold on you is private and confidential. To ensure it remains that way it is stored securely and only accessible by designated staff.
We also collect data for the pursuit of legitimate interests.
How do we use your information?
In addition to using cookies (see more on cookies below) and the information required to process your order, the personal data you submit may also be used for general marketing purposes if you consent for us to do so.
We like to keep in touch with our customers so, from time to time we’ll send you information on new products, special offers and promotions by email. Under data protection law, it is considered a legitimate business interest for us to use our customers’ details to send marketing information about us to you.
You can unsubscribe from our emails at any time using the unsubscribe link at the bottom of the email. This will remove you from our email database immediately.
A cookie is a text file that contains small amounts of information that is downloaded to your computer mobile or other device when visiting a website. These cookie files are then transmitted back to the originating website each time you subsequently visit. These are helpful as they permit a website to recognise your device. Cookies perform a wide range of different functions, such as letting you move between pages efficiently, storing your preferences, and generally enhancing the online experience.
The cookies we set do not store sensitive information such as your name, address or payment details; they simply hold an anonymous ‘key’ that, once you’re signed in, is associated with this information. The types of cookies we use are:
They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
By using and browsing our website, you consent to cookies being used in accordance with our policy. If you do not consent, you must disable cookies in your browser settings, but you may not be able to place an order.
Who do we share your data with
We share your Personal Information with third parties as follows:
We use Woocommerce to power our online store – you can read more about how Woocommerce uses your Personal Information here.
We partner with third parties such as Royal Mail, DPD, to despatch products. We provide the third party personally identifiable information such as your name, shipping address, email, and phone number.
We also use Google Analytics to help us understand how our customers use the Site – you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
In assessing your request for goods, we may use your information for the purposes of prevention and detection of fraud. At all times where information is disclosed it will remain secure.
Finally, we may also share your Personal Information to comply with applicable laws and regulations or to otherwise protect our rights.
We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below.
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/. and learn more at advertisingconsent.eu.
Data retention & correction
The nature of interiors and home décor products is that the repeat buying cycle can be a long one. For this reason, when you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. This retention period will be reviewed annually to ensure we are serving our customers in the best possible manner.
If you believe that any information we are holding on you is incorrect or incomplete, please write to us, or email us firstname.lastname@example.org and we will promptly correct any information found to be incorrect.
You may also exercise your rights, subject to applicable laws, to request that we delete or restrict access to your personal data. We may need to retain it for legal reasons and this will be explained to you if relevant.
How to contact us
We wish to be as clear and transparent as possible regarding how we collect data, how we use it and our security. If you have any questions about this then please get in touch.
You can write to us at:
Kooky & Green Ltd,
Or email us on email@example.com